Trouble Shooting
Our E-CIG products have passed rigorous quality control from
our manufacturing. However, You may encounter some problems when you receive
the E-Cig. Particualrly due to the severe shipping shock or veryvaiable
environmental conditions, such as temperature, humidity etc, some
sensible electronic parts may encounter some problems during the usage
of E-Cig. You can resolve the problem by yourselves with the following
instructions:
| Problem | Cause | Fixing Method |
Cautions |
|
there is less |
battery power is not enough |
bad connection | - for E-Cigar/E-Cigarillo/E-Pipe: check the battery polarity - for E-Cigarette/E-MiniCig: check the battery connection |
| recharge the battery or replace the battery |
|||
| smoking liquid is not enough |
change the cartridge |
do not change the cartridge too frequently |
|
| add few drops of smoking liquid on the cartridge |
do not put too much smoking liquid |
||
| too much smoking liquid |
smoking without the cartridge |
have a break if the atomizer gets too hot |
|
| take off the cartridge, blow from the other end |
do not blow too strong |
||
| for E-Cigarette/E-MiniCig: you can take off the atomizer and fling it, some water maybe thrown away |
take off the battery and do not fling too strong |
||
| for E-Cigar/E-Pipe: you can reset it. |
every time reset should not be beyond 5 seconds |
||
| inhale too strong |
if everything is ok but there is still less smoke, you may not puff too strong |
do not puff too strong, you may get more smoke with less inhaling |
|
| air flow channel is blocked |
get through the air flow channel |
do not block air flow channel |
|
|
there is no |
battery power is not enough |
recharge the battery or replace the battery |
E-Cigarillo does not have the light |
| bad power contacts |
clean the contacts or tighten the contacts |
do not put the battery with the wrong polarity |
|
| the switch is always off |
tap to switch on |
do not hit too strong |
|
| too much smoking liquid |
smoking without the cartridge; |
have a break if the atomizer gets too hot |
|
| take off the cartridge, blow from the other end |
do not blow too strong |
||
| for E-Cigarette/E-MiniCig: you can take off the atomizer and fling it, some water maybe thrown away |
take off the battery and do not fling too strong |
||
| for E-Cigar/E-Pipe: you can reset it |
every time reset should not be beyond 5 seconds |
||
| bad atomizer |
if the battery is good but there is still no light, the atomizer should be replaced |
you can use several batteries and atomizers by exchanging to find out whether or which battery or atomizer is bad |
|
| bad battery |
battery is dead, the battery should be replaced |
||
|
the light is always on or |
the switch is always on |
knock softly to switch off |
do not hit too strong |
| blow from the inhaler end |
do not blow too strong |
||
|
still hot when not in |
battery poles are put wrong |
position the battery in proper polarity direction |
if the problem persists, you need to replace atomizer. |
| the switch is too sensible |
knock softly to switch off |
||
| blow from the inhaler end |
|||
| bad atomizer |
replace atomizer | ||
|
the charger light |
the battery has been charged |
it is normal |
when charging, the light is red; when full, the light becomes green. the normal charging time is 3-4 hours. |
| bad contacts |
clean the contacts |
use soft cloth to clean it |
|
| tighten the contacts |
do not tighten too strong |
||
| bad battery |
if the charger is good, the battery should be replaced |
you can use several batteries or chargers by exchanging to find out whether or which battery or charger is bad. |